We Got Your Intake — Here's What Happens Next
Thank you for submitting your insurance and appointment request. Our team is on it.
Benefits Verification
Submitted before 3 PM on a weekday? We can typically verify your benefits the same day. After 3 PM or on weekends? We'll process it the next business day.
Benefits Email
Once verification is complete, you'll receive an email with your coverage details and any out-of-pocket costs, along with your appointment request.
Book Your Visit
We'll confirm your appointment — in-person at one of our offices, in your home, or virtually. Most families are seen within a few days.
Need to be seen sooner?
If you're in pain, dealing with a latching crisis, or have a newborn feeding concern, call us directly. We offer virtual triage visits that can often be scheduled within 24–72 hours. If you'd rather not wait for verification, self-pay visits are available — just call to book.
Office hours: Monday–Friday, 9 AM – 5 PM. Submissions received outside business hours are processed the next business day.