Policies for Clients With BlueCross BlueShield of Texas Insurance
Billing Policy
We are in network with many BCBS plans, but not all plans. We are also contracted with The Lactation Network, for some BCBS PPO plans.
You are responsible for knowing and confirming your own lactation benefits, and confirming that we are an in network provider on your specific plan and if there are any restrictions or limitations on your benefits.
If your policy applies a co-pay, co-insurance or deductible, you will be responsible for paying for these charges. We are legally obligated to bill you for these charges.
Some BCBS plans require a referral or precertification, and we recommend checking with BCBS to see if this applies to your plan.
Some BCBS plans will only cover lactation services when seeing a MD, nurse practitioner or midwife. If you plan has this restriction, they will not cover our services and you will be responsible for paying for these services out of pocket, but we can offer a timely payment discount or payment plan.
If our claim is denied by BCBS because the services require a referral or precertification, and the referral or precertification was not obtained prior to your visit, you will be responsible for paying for these services out of pocket, but we can offer a timely payment discount or payment plan.
If our services are not covered by BCBS, you will be responsible for paying for them out of pocket, but we can offer a timely payment discount or payment plan.
For clients with Blue Cross Blue Shield of Texas, we see that these plans typically apply a $60 cost-sharing amount on the baby's claim. To streamline our billing process and ensure clarity for our clients:
- Expectation of Cost-Sharing: We expect a cost-sharing amount to be applied to claims under these specific BCBS plans.
- Upfront Collection: BCB will collect the anticipated cost-sharing amount upfront on the day of the visit (usually $60). This policy is aimed at reducing the delay and uncertainty associated with the claims processing period.
- Refunds: Should our subsequent appeals to your insurance result in the coverage of these costs, or if the insurance pays these charges directly, BCB will issue a prompt refund of the collected amounts.