Phone or Video Conferencing Consultation

Phone or Video Conferencing Consultation

Virtual Lactation Consult (Phone or Video):

We offer virtual lactation consultations for our clients.  This allows clients who are unable to have an in-person consultation still get lactation support.  Consultations are booked as a 60 minute appointment and are provided through our HIPAA compliant tele-medicine platform.

          What do you need:

    • You must have an adequate internet connection to use our video tele-medicine platform
    • You will need to download our Tele-medicine app (Spruce Health). We will provide a link once you book your appointment
    • You will need to have adequate lighting, and may want to have a flashlight available for the visit
    • It is very helpful to have a second person available to help with positioning the camera to allow the IBCLC to view the latch

  • What we can help with:

    • We can help with most breastfeeding problems through a virtual consult:
      • Fixing breastfeeding pain
      • Helping with latch and positioning
      • How to tell if your baby is getting enough
      • Teaching proper breast care
      • Helping with bottle feeding
      • Improving issues with fussiness, colic, gas and reflux
      • Returning to work
      • How to use your breast pump
      • And many other issues

  • Limitations of virtual consults: 

Do virtual consults actual work?

There has been several research studies that examined the effectiveness of virtual lactation support via video calls for rural breastfeeding parents.

In a 2018 study, that interviewed breastfeeding parents who received lactation support through video calls found that “Interviewees reported that telelactation was convenient and efficient, provided a needed service in rural areas lacking breastfeeding support services, and increased maternal breastfeeding confidence. Telelactation was noted to have several advantages over in-person and telephone-based support. Barriers to use included maternal reluctance to conduct video calls with an unknown provider, preference for community-based breastfeeding resources, and technical issues including limited WiFi in rural areas.”

Demirci J, Kotzias V, Bogen DL, Ray KN, Uscher-Pines L. Telelactation via Mobile App: Perspectives of Rural Mothers, Their Care Providers, and Lactation Consultants. Telemed J E Health. 2019;25(9):853–858. doi:10.1089/tmj.2018.0113

Cash Pay Fee: $100 per hour

We can now accept Aetna insurance for Virtual consultations.  For all non-Aetna clients, this service will be out of pocket at the rate or $100 per hour.

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